[[help:faq]]

Frequently Asked Questions

Umm, how do I start using this website?

The Getting Started with CheapCheapLah guide is the best place to start if you're new to the site.

Voting

How do I vote?

You will need to sign up for a free user account to vote. See Getting Started.

How do I remove my vote?

Go to the 'votes' tab at the top of the page. Click the 'revoke' button at the top of the page. You can vote once per deal/comp.

Commenting

How do I add a Comment?

You will need to sign up for a free user account to comment. See Getting Started.

I'm logged in, but still don't see a comment form to add a comment?

First, make sure you're not in the Penalty Box.

If the thread that you are trying to comment on is an old one, commenting is closed after a period of inactivity. You can click on the 'report' link on the thread, below the description, to request a moderator to re-open the thread.

If you were previously commenting on the thread and were given a warning by a moderator to refrain from certain types of comments, and persisted to do so, you may also have been banned from commenting on the thread.

How do I format text and use hyperlinks?

You can use Markdown and Markdown Extra syntax. There is some basic 'Formatting Help' that you can click on underneath each comment input field.

What can't I post in comments?

Please see the Commenting Guidelines for more details.

How do I remove my comment?

Why can't I edit my comment?

Posting Content

I want to post a deal but it says I have to wait 24 hours, What can I do?

New users from overseas are restricted from posting for 24 hours to reduce SPAM.

If you have a very good deal and you must post it right now, you can use the Talk with a Moderator forum to request an override.

Why can't I post a deal/comp/forum?

First, make sure you're not in the Penalty Box.

Secondly, make sure that the store that you are posting for hasn't been banned. You can check this by going to the store page on CheapCheapLah. For example, if the store is Watsons, the store page is https://www.cheapcheaplah.com/deals/watsons.com.sg. If the store is banned, the page will say why and how long the store is banned for.

If you are not a store representative and still cannot post, your account may have been blocked from posting due to problems with your previous posts. Please contact a moderator for clarification.

If you are a store representative, please check if you have reached your store's posting limit. You can check this by going to your store page on CheapCheapLah.

Why can't I post in the classifieds area?

How many posts can I make?

Frequency New Users Regular Users Classifieds* Competitions
5 Minutes 1 1 1 5
1 Hour 1 2 3 20
6 Hours 2 4 5 30
24 Hours 3 10 5 30

Note that unpublished nodes are still counted towards the posting limit.

* Only contributing members may post in the classifieds section. For further details see Classifieds Posting Requirements.

How do I remove my deal/comp?

If no comments have been made you can remove your own deal within 10 minutes of posting your deal by clicking edit and Unpublish. After that, please hit the report button and a moderator will assist in removing it for you. Please note that if the deal is popular or if the deal has important value regarding discussions, it may not be removed.

Searching

How can I order the search result by creation date of the post?

By default search result is ordered by “Relevance” which takes preference if a keyword appears in the title. If you want to all matched result to be reversely sorted by date, click on the small triangle to the right of “Sort: Relevance” and select “Sort: Post Date” instead.

How can I search just the forums/competitions/classifieds?

Under the search term input text box, click on the small triangle to the right of “All Nodes” and select the node type that you are searching for. You can also search for deals that are not expired this way.

Look out for search boxes within the site sections. For example, you will see that each forum has a search box that allows you to search within that forum only.

User Accounts

How do I upload a picture for my avatar?

How can I change my username? I made a mistake...

Can I change my email address?

Yes, you can update your email address at anytime from your account's Settings page. Once the form is submitted, look out for an email from CheapCheapLah in the mailbox of your new email address. You will need to use the confirmation link in that email message to complete the email update process.

Why am I banned? I cannot post deals, forum topics or comments!

You may be in the Penalty Box. If not, see above.

How do I delete my account?

Short answer – you cannot literally delete your account on our database. You can however “deactivate” your account. Please see this help page for more details.

CheapCheapLah On Mobile

I've clicked on the 'Full Site' link on my mobile. How do I go back to the mobile site?

You can use this URL to set it back to using the mobile site: http://www.cheapcheaplah.com/api/mobile/setfullsite?mobile=1

Moderation

What deals are being removed?

Removal of deals generally occur if the deal is:

  • A duplicate (deal has been posted recently)
  • SPAM or an advertisement for the store instead of a deal.
  • Better suited to the forums (e.g. Selling or swapping request, competitions)
  • Not available to Singapore (Retailer can't ship to Singapore.)
  • Listing issue (e.g. Lack of ABN for eBay deal, referrals for group buy sites.)
  • Banned items (e.g. Adult products, gambling.)
  • Sockpuppeting (Companies falsely pretending to be customers.)

Removal of deals can only be done by moderators and not by users. Please use the report button for any removal requests.

Additionally, if enough people negative vote a deal, the post is hidden from the new deals page. You can still access the deal if you know the direct URL.

If you want to know why a deal has been removed, you can use the Talk with a Moderator forum, or if you feel that you want a public answer, post if in the site discussion.

What was my negative vote removed?

Your negative vote may have violated the the voting guidelines, or the community may have revoked your vote. See Voting Guidelines for further information.

Other

How do I bookmark a deal to folders? How can I create a personal list of bargains?

You can do so by clicking the Add to Folders link located at the bottom of each deal.

Store Representative Accounts

Do you operate a store and would like to offer your deals to the CheapCheapLah community? Please read Frequently Asked Questions for Store Representatives.